Refund Policy

In order to exercise your right of revocation, you must inform us (MapSteps UG (haftungsbeschränkt), Hessenthälchenweg 15, 63857 Waldaschaff, Germany, Tel .: +49 (0) 6021 8667782, E-Mail: connect@mapsteps.com) for example by e-mail or through our contact form) about your decision to revoke this contract.

Refunds will be offered at our sole discretion and must meet the following conditions:

  • You are within the first 14 days of the purchase of the plugin.
  • Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
  • You have attempted to resolve your issue(s) with our support team.
  • Issues caused by 3rd party plugins or themes will not provide grounds for a refund.

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